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Privacy Policy

At QMS Ltd we are committed to providing you with a secure, convenient and transparent service. The following statement describes our privacy policy:

What information we hold about you:
If you have bought something from us we will have your email address, phone number, address and credit card details. If you choose to deliver items to a third-party (such as a friend) we will have their name and address. Information is only used to help us deliver the parcels and contact you.

You may also optionally decide to receive our newsletter and special offers. You can opt-out of this at any time by sending us an email (info@qms-ltd.com) with the words "un subscribe me" anywhere in the body or title of the mail.

We also maintain an order history of your purchases. This allows you and us to track your deliveries and review your past purchases.

We also collect information of a general nature about how many 'hits' our website gets. And we monitor the site traffic patterns; this tells us which areas of the site are being visited more than others. It also helps us build a more useful site in subsequent re-designs. We don't track individual users pathways through the site.

Cookies and How We Use Them:
Our site also uses 'cookies'. Cookies are small amounts of data sent to your web browser by a web server. They cannot harm your machine in any way as they are small text files with simple information in them. You can see them as small text files inside your 'Temporary Internet Files' folder in Windows. Our cookies keep track of the items in your shopping basket and act as place markers when you move around the site.

You can continue to browse our site without having cookies enabled, but unfortunately our current design relies on cookies to process your shopping cart order and so you will not be able to order online without them. However, we are always happy to take your order in person over the telephone at +44 (0)1273 668896.

What we do with your information:
In addition to processing your order, we also maintain an order history of your purchases. This allows you and us to track your deliveries and review your past purchases. We may offer you a reward for purchases or make an offer we think you might like based on your order history. We also send out a monthly email newsletter and the occasional 'Minimail' offers.

If you don't want to receive these offers, or our occasional newsletter, simply send an email to: info@qms-ltd.com. We NEVER exchange, sell or otherwise give away your email address to other companies. Your email address is used solely for emailing you regarding your orders and to update you with our newsletter.

Who else sees your information:
We may have to disclose some of your information to service suppliers to help complete your order. These parties include Royal Mail, Parcel Line, FedEx and TNT.

Your Consent:
By using our web site you consent to us using the personal information you have given QMS Ltd.com as outlined in this Privacy Policy. If you are worried about anything to do with our site, please phone us on +44 (0)1273 668896 or emails us at info@qms-ltd.com, and we'll be glad to talk through any issues with you.

 

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