Author: Ray Emery
As organizations continually look for ways to improve performance, many are incorporating teams into their everyday culture. Teams can be powerful tools to increase productivity and maximize resources, but if misused teams can be counterproductive and bring about negative results. Team Excellence: A Guide to Performance Improvement explores the creation, guidance and successes of teams in a variety of organizations, providing expert guidance to help your organization get the most from its powerful tool. The book begins with a general overview of teams and organizational process improvement, and offers proven strategies for developing and focusing the team as it works towards the desired goal. The authors discuss the different tools and techniques used by successful teams, and explore how teams are affected by various quality philosophies such as Six Sigma, Lean, Quality Function Deployment and Kaizen. Team Excellence is written to follow the structure of the AQP Team Excellence Award Criteria, which is awarded annually to teams which most clearly and effectively demonstrate the principles and techniques of improving quality through participation.
