Author: Yoji Akao (Editor)
Charts, diagrams and case studies lead you through a planning, implementation and review process for managed change, so that insight and vision are not lost, and plans are not rolled up and forgotten. With "Hoshin Kanri" there is a continual process of checking to make sure that what is done reflects the intentions, targets and vision the company has agreed to pursue. Includes a discussion of cross-functional management. (Also available in Spanish - call +44 (0)1462 437933 for details)
