Author: William Lareau
Many business functions have been significantly improved through the use of a variety of quality techniques, but for the most part office and administrative functions have not kept pace. Most companies find it difficult to reduce costs in the office without noticeable sacrifices in performance. Some companies have seen improvements in their office environments through the use of Office Kaizen, which emphasizes making continuous improvements and eliminating 'surface waste.' Office Kaizen by William Lareau will show you how to dramatically improve office, administrative and support functions in a consistent, reliable manner that adds value without creating more problems. Lareau explains what Office Kaizen is, how it works, and how you can implement it in any office.
