Author: Tim O'Hanlon
Tim O'Hanlon goes in-depth into auditing the ISO 9001: 2000 standard, Quality Audits for ISO 9001: 2000: Making Compliance Value-Added. This guide can help organizations that are planning for an audit, it can also be a complete guide to help auditors make the audit more than something an organization does for compliance, but instead a part of the process that creates value for the organization. Internal and third party auditors can use the numerous frequently asked questions to prepare for the audit. Service and manufacturing companies can benefit from this book as its focus is on the audit process and not the type of business being audited. Case studies include both service and manufacturing examples.
