Improving Performance Through Statistical Thinking presents a clear and practical explanation of statistical thinking without the typical equations and formulas. Not simply a list of tools this book bridges the gap from concept to application by providing step-by-step guidance on how to get started on problems. Concepts are integrated with basic tools using the Memory Jogger II. In addition, case histories provide real world examples for readers to extend to their own processes, while they learn how to implement statistical thinking in their organization. 

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