Author: ASQ Chemical and Process Industries Division; Chemical Interest Committee
By approaching quality practices from a process industry viewpoint, Quality Assurance for the Chemical and Process Industries has been a favorite guide for process engineers, quality professionals, and manufacturing managers, as well as any customers of the chemical and process industries. This second edition has been updated to be consistent with the 1994 ANSI/ISO/ASQ/Q9000 revisions and explains other developments in quality practice since its original release. Also new to this edition is information on customer service and product performance, technician training, and packaged material distributor requirements. Contents: Organization and Responsibilities * Basis for Specifications * Sampling Technology * Analysis and Testing * Process Control * New Products/Processes * Shipping * Distributor Relations * Audit Practice * Customer and Supplier Relations.