Author: H. William Dettmer
In his second book, best-selling author William Dettmer explains the basics of constraint theory and how it is applied to a variety of organizational systems. If you have little experience with Eliyahu Goldratt's Theory of Constraints (TOC), this book is for you. It is intended for anyone who wants to learn how to apply the TOC and understand how to use the thinking tools, without going into a lot of theory and details about Goldratt's concepts. Executives and managers seeking an alternative or complementary approach to TQM for systematic improvement of business results can realize impressive results with Breaking the Constraints to World-Class Performance. Dettmer explains how to identify and optimize the system constraints that inhibit your organization's overall performance, which is the key to becoming world-class. Dettmer believes that any organization's performance is constrained in some way and learning to break the constraints that impede your progress will put you on the road to becoming world-class. The process of constraint-breaking is an exercise in incremental improvement and learning how to manage it can realize continued successful performance. Contents: System or Process? * The Theory of Constraints * The Tools * A Logical Foundation: The Categories of Legitimate Reservation * Identifying the System Constraint: The Current Reality Tree * Generating Breakthrough Ideas: The Conflict Resolution Diagram * Designing Tomorrow's Systems: The Reality Tree * Anticipating Disaster: The Negative Branch * Overcoming Obstacles to Change: The Prerequisite Tree * Assignment and Accountability: The Transition Tree * The Human Side of Logic.