Author: Gerald F. Smith
A terrific reference for any industry, this book offers state-of-the-art, problem solving insights and prescriptions for anyone trying to solve complex, real-world problems. This in-depth and comprehensive reference uses numerous case studies and examples to illustrate key concepts that enable you to easily understand the various kinds of problems and their solutions under discussion. Written to interest with basic or advanced knowledge of problem solving, the author classifies problems, explores how to solve them, and illustrates key concepts to help the reader think effectively about quality problems. While many books address the elements of problem solving in terms of various tools and techniques, none is as comprehensive or provides such insight into quality problem solving.
