Author: Robert C. Camp
Robert C. Camp, international leader in benchmarking, brings you another best-seller. His newest book draws together case studies, both domestic and international, that show the power of benchmarking from a global perspective. The real-life organizational cases demonstrate that sharing best practices through benchmarking is universally applicable and can be applied immediately to a wide cross section of topics, problems, and more importantly, processes. Camp has assembled a balanced book of case studies representing manufacturing, service, nonprofit, government, and education in the United States, Europe, Asia Pacific, Africa, and North and South America. This outstanding compilation of international case studies profiling the economic sector and geographic lessons provides a rich resource of contrast and learning for anyone involved with benchmarking.
