Author: James L. Bossert
This book offers a very thorough examination of all facets of procurement quality activities. It explains how supplier management relates to ISO 9000 quality standards and Malcolm Baldrige National Quality Award Criteria. Contents: How Does Your Supplier See You? * Basic Issues: Specifications, Record Keeping, Site Inspection, Measurement Assurance, Communications, from Ship-to-Stock, and Data Evaluation * How To Conduct a Supplier Survey * How to Evaluate a Suppliers Product * How to Establish Effective Quality Control for the Small Supplier.