Author: George Mouradian
This book will be of interest to all who are interested in quality, as well as organizations that endeavor to become more competitive and profitable. It may also serve as a college and university textbook on quality and reliability. The author examines the quality initiatives of the past and present that have been used throughout the world with the purpose of clarifying exactly what quality is to workers of all levels, from the CEO to production workers. He describes the history of quality, how it evolved, and how it is practiced today.
