The management information and statistical tools you need to successfully implement Six Sigma. One of the hottest trends in business today, Six Sigma has helped organizations of all sizes improve the quality of processes and products while saving billions of dollars in annual costs. The Six Sigma Handbook covers the management systems and statistical tools that are the foundation for this breakthrough approach to management. Thomas Pyzdek offers expert, proven advice on using Six Sigma to retain customers and enhance bottom line performance, while cutting costs dramatically. He explains exactly how to make Six Sigma work, including organizing for Six Sigma, the various levels of technical proficiency required, criteria for selecting personnel for training, how to determine customer requirements, successful project management, and much more. For the manager or quality professional charged with implementing or supporting Six Sigma, no matter the industry, this timely guide will help any organization achieve the goal of becoming a truly world-class operation. Includes not only a complete overview of the management and organization of Six Sigma, but also the vital problem-solving techniques and statistical tools; Shows how to avoid common traps and pitfalls during implementation; Reveals what it takes to allow creative destruction to flourish, a primary responsibility of Six Sigma leaders; Covers the more advanced topics, such as design of experiments (DOE), response surface methods (RSM), data mining, and cross-tab analysis. 

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VAT Free Price: £98.75 / €138.25  (Excluding VAT at 17.5%)