Any organization embarking on an ISO 9000, ISO 14000 or QS-9000 initiative will need an internal auditing system. The author shows organizations how to develop and implement an effective internal auditing system and explains what an internal audit is, why audits are performed, how to train for an audit, how to develop and implement an internal audit program, how to score an audit and how to make corrective actions. As the latest addition to "The Basics" series, this book provides an inexpensive and easy-to-follow WHO, WHAT, WHERE, WHEN, WHY and HOW format, that is perfect for training. It discusses the four main questions all audits should answer: Is there a procedure? Is the procedure being followed? Does the procedure meet the needs of the system? And, What must be changed or improved to increase output quality? After explaining the audit process, the book illustrates how audit programs are currently being used and how they have evolved beyond the standard uses of policing actions, or procuring information about a supplier, to becoming a continuous improvement tool. The appendix provides sample audit forms and checklists that auditors can model their own from. (Special 10 pack price: call +44 (0)1462 437933 for details)
VAT Free Price: £12.50 / €17.50 (Excluding VAT at 17.5%)
