Author: Norman M. Edelson and Carole L. Bennett
This book examines in detail all the key process discipline components and shows you how to achieve near-perfect consistency of product through a rigorous, uncompromised focus on process knowledge, standardization, and control of change. From deploying "empowerment" in a controlled environment to handling the management issues of implementation, the book provides the guidance you need to create a successful process discipline system. A case study illustrates the concepts, rationale, and implementing guidelines for the process discipline approach to process control.
