This one-of-a-kind guide presents a hands-on approach to identifying the common problems associated with statistical process control (SPC) and what corrective actions can be taken to remedy an ineffective system. Written in a very accessible, user-friendly format, the guide: Defines what an SPC system can and cannot do; Shows how to diagnose your SPC system and perform an SPC system audit; Provides definitive corrective actions and a four-step method to ensure their effectiveness; Explains what to do when process capability measures become chronically low; Presents the five universal SPC principles and the consequences of violating them. This guide is an excellent training tool for operators and technicians who must understand why prior corrective efforts have not been successful. In addition, it will benefit SPC coordinators, engineers, and managers who are responsible for the effectiveness of their organization's SPC system.
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