This book illustrates what cross-functional teams are, how to be an effective team-member; and the many uses of cross-functional teams, including: Process Improvement; Benchmarking; FMEAs; ISO and QS Implementation. A process for creating and maintaining cross-functional teams is provided, as well as advice on how to avoid some of the pitfalls and obstacles associated with the teams. (Special 10 pack price: call +44 (0)1462 437933 for details) 

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