Author: George Eckes
Making Six Sigma Last offers you the tools your organization needs to make this quantitative approach to improving effectiveness and efficiency work for you. In this book, Eckes focuses on the cultural component of a Six Sigma initiative, which, if mastered by an organization, can drive quicker and more dramatic improvement in Sigma performance. It is also the component that most organizations ignore, and most Six Sigma consultants are unaware even exists. Offering simple yet direct concepts and techniques, Eckes demonstrates the necessity of dealing with human nature in persuading any organization to culturally accept change. Whereas current Six Sigma titles focus on the technical elements of change, Eckes concentrates on balancing the cultural component with the technical, the only way to achieve successful Six Sigma. He explains how to systematically improve your chances of realizing a solid change initiative, including how to: Create the need for Six Sigma; Diagnose the four types of resistance to Six Sigma and overcome them; Shape a vision so that your employees understand the desired results and new behaviors; Alter your systems and structures to support the new Six Sigma culture; Avoid pitfalls in managing your Six Sigma cultural transformation; Develop a highly effective Six Sigma leadership. You'll discover how to create clear, motivating Six Sigma goals in your organization, as well as learn from case studies of both successful and unsuccessful initiatives. "Making Six Sigma Last is the most practical and helpful resource that I have seen on this subject. George’s charisma and charm spill over into this interesting and entertaining book. Using one of George’s many analogies, ‘This is an upper-deck shot,‘ and, combined with his first book, should become the benchmark for Six Sigma learning." Dan Porter, Chairman and CEO, Wells Fargo Financial. "An energetic, step-by-step exploration filled with interesting and entertaining examples of real-world business experiences. Making Six Sigma Last is a powerful action plan for managers! " Guenter Bulk, Managing Director, GE Capital IT Solutions.
