Author: Geoffrey M. Bellman
Geoffery M. Bellman provides strategies that support personnel who can use to bring about positive change in their organizations. A comprehensive table of contents allows you to go directly to the area of the book that most interests you. In fact, the author designed the book to be read in pieces, and many topics stand on their own in manageable chunks. This alone makes the book a useful tool for people who ae interested in "leading the middle". The informal writing style and the many useful lists make these ideas accessible to readers who lack formal business training, and thus are likelier to work in support roles.