Author:
The most significant problem software developers face is eliminating bugs in new programs. This book addresses head on the assumption that software cannot be built without bugs. The application of the total quality principles and tools to software development is meant to eliminate the lengthy and costly step of debugging that has become an accepted phase of software development. Thanks to the great success of the QC movement, quality assurance has taken root in the earliest stages of hardware development. Software Excellence is the first book to thoroughly apply the arsenal of Japanese-style quality control methods to software development. From QFD to the seven new tools of quality control, this book is dedicated to taking you on a process journey in search of bug-free software.