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TQM for Technical Groups
Author: Kiyoshi Uchimaru, Susumu Okamoto and Bunteru Kurahara
Total Quality Principles for Product Development. If a child were to abandon attempts at walking because of one fall, Nike would be making knee and hand pads today, because we would all still be crawling. Learning and the achievement of goals occur from assessing what has happened and adjusting to try again. So TQM and Continuous Improvement cycles come into play. Learn techniques for motivating your technical staff, and see specific examples of the applications.
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